{"id":14005,"date":"2026-04-01T07:55:17","date_gmt":"2026-04-01T10:55:17","guid":{"rendered":"https:\/\/allanproduz.com\/?p=14005"},"modified":"2026-04-01T13:34:04","modified_gmt":"2026-04-01T16:34:04","slug":"vivo-de-olho-o-futuro-no-trabalho","status":"publish","type":"post","link":"https:\/\/allanproduz.com\/?p=14005","title":{"rendered":"Vivo de olho no futuro no trabalho"},"content":{"rendered":"<p>A empresa <strong>Vivo<\/strong> pretende mudar o seu call center de hoje com humanos por agentes digitais , a empresa possui 34 ml funcion\u00e1rios atualmente e nem todos trabalham presencialmente , alguns trabalham\u00a0 remoto, Na parte administrativa \u00e9 h\u00edbrido:Tr\u00eas dias no escrit\u00f3rio e dois fora dele. O setor de tecnologia da empresa tamb\u00e9m \u00e9 remoto. A meta da empresa \u00e9 ter ao longo dos anos 70% dos call centers s\u00f3 com agentes digitais sem interven\u00e7\u00e3o humana. Hoje o IA \u00e9 uma realidade e a vivo segue de olho nas mudan\u00e7as. A mudan\u00e7as \u00e9 de forma gradual. Sobre a divis\u00e3o de funcion\u00e1rios entre remoto e h\u00edbrido deixou a empresa mais produtiva.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-12627\" src=\"http:\/\/allanproduz.com\/wp-content\/uploads\/2026\/01\/post-2025-banner-opiniao-e-destaque-pequeno-300x93.png\" alt=\"\" width=\"300\" height=\"93\" srcset=\"https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/01\/post-2025-banner-opiniao-e-destaque-pequeno-300x93.png 300w, https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/01\/post-2025-banner-opiniao-e-destaque-pequeno.png 504w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-14008\" src=\"http:\/\/allanproduz.com\/wp-content\/uploads\/2026\/04\/613387144_1196619925920253_259518675902134493_n.jpg\" alt=\"\" width=\"160\" height=\"160\" srcset=\"https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/04\/613387144_1196619925920253_259518675902134493_n.jpg 160w, https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/04\/613387144_1196619925920253_259518675902134493_n-150x150.jpg 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/p>\n<p>Acredito que existe uma grande preocupa\u00e7\u00e3o com a chegada do IA no mercado de trabalho. \u00c9 preciso saber qual \u00e9 o limite para tudo isso , quando voc\u00ea liga para uma operadora j\u00e1 existe l\u00e1 um atendente virtual com as op\u00e7\u00f5es que voc\u00ea quer e ainda quando escolhe a op\u00e7\u00e3o desejada ; a etapa final \u00e9 um agente digital falando para depois passar para o humano. Sou a favor da implanta\u00e7\u00e3o do IA desde de que n\u00e3o deixa tudo t\u00e3o digital e sem humanos , digital apresenta falhas e a import\u00e2ncia de um atendimento com humanos para solu\u00e7\u00e3o de problemas \u00e9 fundamental. Sou a favor para diminuir as filas de espera.<\/p>\n<p>&nbsp;<\/p>\n<p>PS : A Boa do Allan<\/p>\n<p><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">Abril Azul (Conscientiza\u00e7\u00e3o sobre o Autismo) 2 de abril\u00a0<\/strong><\/p>\n<p><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">Abril Verde (Seguran\u00e7a e Sa\u00fade no Trabalho): 28 de abril\u00a0\u00a0<\/strong><\/span><\/p>\n<p><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">04\/04:<\/strong>\u00a0Dia Nacional do Portador da Doen\u00e7a de Parkinson.<\/span><\/p>\n<p><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">07\/04:<\/strong>\u00a0Dia Mundial da Sa\u00fade.<\/span><\/p>\n<p><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">08\/04:<\/strong>\u00a0Dia Mundial de Luta Contra o C\u00e2ncer.<\/span><\/p>\n<p><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">14\/04:<\/strong>\u00a0Dia Mundial da Doen\u00e7a de Chagas.<\/span><\/p>\n<p><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">26\/04:<\/strong>\u00a0Dia Nacional de Preven\u00e7\u00e3o e Combate \u00e0 Hipertens\u00e3o Arterial.<\/span><\/p>\n<p><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\">24 a 30\/04:<\/strong>\u00a0Semana Mundial da Imuniza\u00e7\u00e3o<\/span><\/p>\n<p style=\"text-align: center;\"><strong>OFERECIMENTOS<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-13061\" src=\"http:\/\/allanproduz.com\/wp-content\/uploads\/2026\/02\/626812370_2034357267138210_2786910969663758793_n2-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/02\/626812370_2034357267138210_2786910969663758793_n2-300x300.jpg 300w, https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/02\/626812370_2034357267138210_2786910969663758793_n2-150x150.jpg 150w, https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/02\/626812370_2034357267138210_2786910969663758793_n2.jpg 479w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p style=\"text-align: center;\">https:\/\/www.vidks.net\/vid\/lucas-tv.ks<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-13514\" src=\"http:\/\/allanproduz.com\/wp-content\/uploads\/2026\/03\/645193484_2058562101384393_3604374900068412733_n-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/03\/645193484_2058562101384393_3604374900068412733_n-300x300.jpg 300w, https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/03\/645193484_2058562101384393_3604374900068412733_n-150x150.jpg 150w, https:\/\/allanproduz.com\/wp-content\/uploads\/2026\/03\/645193484_2058562101384393_3604374900068412733_n.jpg 479w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p style=\"text-align: center;\">https:\/\/web.facebook.com\/Renesampaiodosreis<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A empresa Vivo pretende mudar o seu call center de hoje com humanos por agentes digitais , a empresa possui 34 ml funcion\u00e1rios atualmente e nem todos trabalham presencialmente , alguns trabalham\u00a0 remoto, Na parte administrativa \u00e9 h\u00edbrido:Tr\u00eas dias no escrit\u00f3rio e dois fora dele. O setor de tecnologia da empresa tamb\u00e9m \u00e9 remoto. A &hellip;<\/p>\n","protected":false},"author":3,"featured_media":14007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[1],"tags":[800,10,333],"class_list":["post-14005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sem-categoria","tag-empresas","tag-negocios","tag-noticias"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/allanproduz.com\/index.php?rest_route=\/wp\/v2\/posts\/14005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allanproduz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/allanproduz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/allanproduz.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/allanproduz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14005"}],"version-history":[{"count":5,"href":"https:\/\/allanproduz.com\/index.php?rest_route=\/wp\/v2\/posts\/14005\/revisions"}],"predecessor-version":[{"id":14025,"href":"https:\/\/allanproduz.com\/index.php?rest_route=\/wp\/v2\/posts\/14005\/revisions\/14025"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/allanproduz.com\/index.php?rest_route=\/wp\/v2\/media\/14007"}],"wp:attachment":[{"href":"https:\/\/allanproduz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14005"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/allanproduz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14005"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/allanproduz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}